THE OMBUDSMAN LEGAL SYSTEM OF THE REPUBLIC OF INDONESIA IN THE IMPLEMENTATION OF PUBLIC SERVICES

Annisa Ayu Pratiwi, Zulkifli Aspan, Romi Librayanto

Abstract


Public service providers at this time became the central point for measuring administrative law order in order to realize the state's goals to promote people's welfare. The Ombudsman which is an institution that has the authority to supervise the implementation of public services is expected to be able to realize a clean and good government. However, the existence of the Ombudsman has not been fully able to overcome the practice of criminal acts of corruption that originated from maladministration behavior by government officials. Based on that, in the future it is necessary to renew the law in an integrated and comprehensive manner which includes the legal substance, namely the renewal of Law no. 37 of 2008 and at the same time building the legal institutional structure of the Ombudsman and the legal culture of the community in obtaining public service services.

Keywords


Legal System; Ombudsman recommendation; Public service

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