ANALISIS KINERJA PADA KANTOR CAMAT NOKILALAKI KABUPATEN SIGI

Abstract

The main problem in this research is how the performance in the district office Nokilalaki sigi district. This study aims to determine the performance in the District Nokilalaki Sigi refers to Productivity, Quality of Service, Responsiveness, Responsibility and Accountability. Methodology This study is a qualitative method, based on in-depth interviews from several sources. To see and measure employee performance authors use the theory Dwiyanto, 2006; (1) Productivity or work, (2) Quality of Service or community satisfaction with the services, (3) Responsiveness, or the ability to recognize the needs of the community, (4) Responsibility or the suitability of execution and rules, and (5) Accountability or responsibility for performance. From the results of the study show that low levels of education and experience, the lack of employee discipline, inadequate infrastructure facilities and infrastructure, and the lack of firmness of the elements of leadership affects the level of productivity, quality of service, responsibility, responsiveness, accountability so a direct impact on the poor performance of employees of the district office Nokilalaki.